Coffee Mug-Pre Orders

12oz ceramic mug, dishwasher and microwave safe. For best results to keep the integrity of the mug hand wash.

Damaged Items (Replacement Only)If your mug arrives damaged due to shipping, please contact us within 7 days of the delivery date. You must include clear photos of the damaged item and its original packaging so we can evaluate the claim.

If the damage is confirmed to have occurred during shipping, we will provide a one-time replacement of the same item at no additional cost. We do not offer refunds under any circumstances.

Returns & ExchangesWe do not accept returns or exchanges. As each piece is handmade, slight variations in shape, color, and finish are part of the uniqueness of your item and are not considered defects.

Shipping Each pottery mug is carefully handmade and securely packaged to help ensure safe delivery. Orders are processed within [10 business days], and shipping times may vary depending on your location. Once your order has shipped, you will receive a tracking number.